Refund Policy

At Clovey Kitchen, we strive to provide every guest with an exceptional dining experience. This Refund Policy outlines the circumstances under which refunds may be issued for reservations, deposits, events, or other services offered through our website or communication channels.In general, payments made for food, beverages, shisha, and services that have already been provided are non-refundable. Guests are encouraged to notify our staff immediately if there are any concerns regarding their order or dining experience so that we may address the issue promptly and fairly.For reservations that require an advance deposit, cancellations made within the timeframe specified at the time of booking may be eligible for a full or partial refund, subject to our reservation terms. Cancellations made after the stated cancellation period or failure to attend a confirmed reservation may result in the deposit being forfeited.If a reservation, event, or service is canceled by Clovey Kitchen due to operational reasons, unforeseen circumstances, or events beyond our control, guests may be offered a full refund, rescheduling option, or credit toward a future booking, depending on the situation.Refund requests will be reviewed on a case-by-case basis. Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on the payment provider, bank, or financial institution involved.Clovey Kitchen reserves the right to refuse refund requests that do not meet the conditions outlined in this policy or where services have already been fully delivered.We may update this Refund Policy from time to time to reflect changes in our operations, services, or legal requirements. Any updates will be published on this page with a revised effective date.If you have any questions regarding this Refund Policy or would like to request assistance regarding a payment, reservation, or service, please contact Clovey Kitchen through the contact information provided on our website.